AI Risk & Opportunity Audit
One video call · Fixed fee
£450
60–90 minutes by video. Risks, opportunities and a written roadmap.
Learn more →Hospitality
Every guest enquiry answered in minutes, in your voice
The guest enquiry agent prepares an on-brand draft reply for each enquiry. £1,200 set-up, then £195 a month.
The problem
The challenge.
Fluctuating demand, last-minute cover and repetitive guest enquiries. We identify where AI can ease the workload across your sites.
How AI works here
6 practical uses for AI.
01Demand & cover forecasting
Forecast covers by site, day-part and season so rotas are built against demand, not last year's habit.
02Rota & labour scheduling
Faster scheduling that respects availability and compliance, and cuts agency spend and over-cover.
03Service consistency
Standards, briefings and training built once and delivered consistently across every site.
04Guest comms & reviews
Bookings, enquiries, recovery messages and reviews handled quickly and in your voice.
05Back-office automation
Invoices, stock counts, supplier admin and payroll prep taken off the GM's plate.
06Site performance reporting
One clear view of labour percentage, wastage and site-by-site performance for the leadership team.
Ways to work together
Options for hospitality.
Guest enquiry agent
Then £195 a month
£1,200 set-up
Every guest enquiry gets an on-brand draft reply within minutes.
Learn more →Agent Builder Programme
Four weeks · Built with your team
From £3,500
Working agents, team training and a maintenance playbook.
Learn more →Who it's for
- Multi-site restaurant groups
- Hotels & serviced venues
- Bars, pubs & late-night
- Ops directors & GMs
Start with the diagnostic.
Five minutes. You'll get a score and a clear view of where AI pays off first.
Other sectors we work with
Our guest-agent service promise
When something isn't working, you'll hear back the same working day, and urgent problems with a live agent are looked at within four hours. Everything we build is documented, so if Harriet is ever unavailable a trusted partner can step in without starting from scratch.
Senior-led AI implementation. Fixed fees, plain English. London, the North West and UK-wide.