Guest enquiry agent
Every guest enquiry answered in minutes, in your voice.
Most hotels have the same problem: good people spending a big chunk of every day answering the same questions about availability, dogs, parking, spa slots and wedding dates. The Guest Enquiry Agent drafts those replies for you, trained on your venue, your policies and your tone. Your team checks and sends instead of writing from scratch.
What's included
- An agent trained on your FAQs, policies, rooms, dining, spa and events
- Draft replies inside the inbox you already use
- A short guide for your team
- A monthly check where every reply it got wrong is reviewed and the agent is updated for new menus, offers and seasons
Clear pricing
£1,200 set-up
Then £195 a month
3-month minimum.
Groups: one set-up fee, then £95 a month for each extra venue.
Our service promise
When something isn't working, you'll hear back the same working day, and urgent problems with a live agent are looked at within four hours. Every subscription includes a monthly check where I review what the agent got wrong and update it. And because everything is documented, if I'm ever unavailable a trusted partner can step in without starting from scratch.
Archetype is run by Harriet Bishop: early career in strategy at BCG, EY-Parthenon and Kaiser Associates, then building AI products at a YC-backed startup. Fixed fees, plain English, based in London and the North West.
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